Compliance
We are of course accountable; David Conway is professionally qualified (FRICS) valuer & surveyor, the highest professional recognition achievable in the industry. As with sales we are members of the Property Ombudsman for lettings. All agents displaying The Property Ombudsman logo will be following a comprehensive set of standards laid down in the TPO Code of Practice.
All Client Money held by David Conway & Co Ltd/David Conway Son Ltd is held in accordance with the guidance by RICS Professional Statement on Client Money.
You may also refer to our Complaints Handling Procedure at the bottom of the linked page.
Contracts and important information
Once all parties are satisfied, you’ll receive a tenancy agreement. We know you’ve been waiting a long time for this, but don’t be tempted to just sign it and ask, “when can I move in?” Take the time to read it thoroughly. Don’t be afraid to ask about anything that was unexpected or if you need something clarifying. It is vital that both parties have a crystal-clear understanding of all terms and conditions along with knowing exactly what to do and who to contact if an area of the property needs repairing in the future.
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Useful Links
Our offices
- MAP
- 183 Roxeth Green Ave, Harrow HA2 0QQ
Property Management
Property we manage
We’ll look after every detail of your rental property as if it was our own
Whether you’re a landlord with one property, or a landlord with a large portfolio, we’ll manage your rental property with the utmost professionalism and integrity.
Every landlord’s needs are different. We’ll tailor a property management package that suits you, including things like:
- Rent collection
- Regular property visits
- Renewals
- Arranging quotes and managing repairs
- Being the first point of call for tenants
- Advising on current landlord responsibilities and legislation
Property management is a core element of our business. We look after properties for buy-to-let investors; homeowners who are temporarily relocating; wealth and asset managers; expats and trust companies. Many of our clients have been with us for years and wouldn’t dream of going anywhere else.
All our property managers take part in regular ongoing training.
This covers everything from legal compliance and customer service delivery to regular updates on the ever-changing legislation. We firmly believe in constant ongoing development to give you confidence in our judgment and advice.